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In programming communities, a steady emphasis has been put on platforms which support Node.js, Ruby and Python. At the same time, Microsoft .NET platform providers haven’t received that much attention. However, .NET platform remains significant.

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Whether you’re a customer or not, O2’s weak attempt to make up for last week’s system crash has made the problem even worse. So here are some tips from online feedback experts Feefo on how to deal with complaints and why you should never underestimate the consumer.

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